We make use of various courier services for shipping the product. Once shipped, our responsibility for safety regarding the product ends. If the product gets damaged or lost in between the shipping period then the purchaser will get the total refund of that product from the courier agency, as the product will be insured. Although this varies sometimes based on the location of the customer. Internationally, the shipping charges should be borne by the customer. However, upon request, we take care of shipping charges as well, upon specific requests from the customer. We fully depend on our reliable courier partners for the shipping of products. Domestically or internationally, Advik Savor would not fully be responsible for damages during shipping.